Privacy Policy
Last updated May 14, 2026
Company: Lexpro software LLC
Contact: admin@lexpro.support
1. Introduction
Lexpro software LLC (“we,” “our,” or “us”) offers MobilizePro, a B2B software platform for language service agency operations. This Privacy Policy explains how we collect, use, disclose, and protect information about users of our platform including Admins, Schedulers, Clients, and Interpreters, as well as visitors to our website.
2. Information We Collect
a) Information You Provide
- Account registration: name, email address, phone number, job title, company name
- Profile information: qualifications, languages, certifications (for interpreters)
- Communications: messages sent through the platform, support requests
- Financial information: billing details, invoice data (processed via secure third-party providers)
b) Information Collected Automatically
- Log data: IP address, browser type, pages visited, timestamps
- Device information: device type, operating system
- Cookies and similar technologies for session management and platform functionality
c) Information from Third Parties
- QuickBooks Online: financial records when integration is enabled (governed by Intuit’s privacy policy)
- Twilio: SMS delivery metadata (message sent/delivered status, phone numbers — message content retention is governed by Twilio’s policies)
3. How We Use Your Information
- Operate, maintain, and improve MobilizePro
- Schedule and manage language service jobs
- Process invoices and interpreter payments
- Send operational notifications via email and SMS (job confirmations, scheduling alerts, payment notices)
- Respond to support requests
- Enforce our Terms of Service
- Comply with legal obligations
4. SMS / Text Message Communications
By providing your phone number and opting in, you consent to receive SMS text messages from Lexpro software LLC related to:
- Job scheduling confirmations and updates
- On-demand job alerts for interpreters
- Payment and invoice notifications
- Administrative platform alerts
Message frequency varies based on job volume and your role. Message & data rates may apply. You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at admin@lexpro.support or +1 720 637 6173.
We do not sell or share your phone number with third parties for their marketing purposes. SMS data is used solely for the operational communications described above. For program-specific terms, see our SMS Terms & Conditions.
5. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers: Twilio (SMS), SMTP email providers, QuickBooks Online (when enabled), Google Maps API
- Within your organization: data visible to Admin and Scheduler roles is scoped to your company’s account
- Legal compliance: if required by law, subpoena, or to protect rights and safety
- Business transfers: in the event of a merger, acquisition, or sale of assets
6. Data Retention
We retain personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting admin@lexpro.support. Certain data may be retained for legal or financial compliance obligations.
7. Data Security
We implement industry-standard security measures including JWT-based authentication, encrypted data transmission (HTTPS/TLS), and role-based access controls. No method of transmission over the internet is 100% secure; we cannot guarantee absolute security.
8. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Opt out of SMS communications (reply STOP)
- Opt out of marketing emails (unsubscribe link in emails)
To exercise these rights, contact: admin@lexpro.support
9. Cookies
We use cookies and similar technologies for:
- Session authentication (required for platform function)
- User preference storage
We do not use third-party advertising cookies.
10. Children’s Privacy
MobilizePro is intended for business use only. We do not knowingly collect personal information from individuals under 18.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify registered users of material changes via email or in-platform notice. Continued use after changes constitutes acceptance.
12. Contact Us
Lexpro software LLC
1500 N Grant St., STE N
Denver, CO 80203
Email: admin@lexpro.support
Phone: +1 720 637 6173